Request Data Deletion
OpenAlly runs on your device, so most of your data never leaves your phone and is easy to remove yourself. Below is exactly what lives where, how to delete each part, and the one thing only you can clear. If you created an OpenAlly account (sign-in) and want the small amount of data we hold on a server removed, the form at the bottom takes care of that.
How deletion works
Delete your account in the app
Open Settings → account deletion. This signs you out and removes your server-side profile — your email, display name, and plan. It's the quickest way, and you don't need this form.
Uninstall to remove everything on your device
Your conversations, settings, saved credentials, and history live only on your phone. Uninstalling the app removes all of it, right away.
Or do a full local reset
Prefer to keep the app installed? Clear All Data in the app does a complete local reset — the on-device store, keystore entries, any downloaded model files, and app state.
Your encrypted Google Drive backup — here's how to clear it too
If you turned on backup, your encrypted backup lives in your own Google Drive — we only ever see our app's own backup folder, never the rest of your Drive. Because it's yours, neither uninstalling nor this form removes it. To clear it, open Google Drive → Settings → Manage apps → OpenAlly → Delete hidden app data, or delete the OpenAlly backup folder yourself.
It's end-to-end encrypted with a key only you hold, so it stays unreadable to anyone else until you delete it.
What we hold on a server
If you signed in, the only data on our server is your account profile — your email, display name, and plan, held by our account service. Your conversations and message content never reach our servers, so there's nothing of that kind for us to delete. Use the form below to request removal of that account profile — handy if you can't reach the in-app option above.
Processing time
Server-side requests are typically completed within 90 days. On-device data is gone the moment you uninstall or Clear All Data, so this window applies only to the server-side profile.
Confirmation
We'll email you once your server-side data has been removed.
Deletion request
For more on how we handle your data, see our Privacy Policy.