Skip to content

Built-in skill

WhatsApp Business setup

Business

Connect your WhatsApp Business number through Meta, check that the device and the agent are ready, and work out why a message did not arrive.

  • Android — supported
  • iPhone — supported
  • Mac — supported

Inside the real app

Explore the screens in a demonstration workspace.

The WhatsApp Business introduction and connection entry in OpenAlly.The OpenAlly app hub with WhatsApp Business, Workflows and Voice Notes.

The shop it is built for

Artwork, not app screenshots. Each one carries where it came from.

  • A shop owner at her counter with a phone and a laptop, packages and folded stock beside her.
  • A customer being handed a tote across a shop counter, shelves of pottery behind.
  • A shop owner reading her phone while packing a box at a workbench.
  • A salon owner checking her phone by an empty chair as a customer arrives.

The setup half, not the answering half. It connects an inbox, says whether a device and an agent are actually ready, and explains why a message did not arrive.

Grant model

How granting works

A skill is a permission you hand to an agent, not a silent preload.

  1. Find it in Skills WhatsApp Business setup is built in, so there is nothing separate to install.
  2. Choose who can use it Give the skill only to the agents that need this job, and change that choice whenever you want.
  3. Review its access This skill does not ask for additional access.

Prompts

Try it with

The quick actions this skill puts in front of you in the app.

  • Connect my business Help me connect my business number to WhatsApp Business in OpenAlly.
  • Check my inboxes Check my WhatsApp Business inboxes and explain anything that needs attention.

Access summary

What it may use

It can tell you a number is connected without ever showing you what connects it. Readiness is readable; the credential behind it is not.

Network
No network access
Files
No file access
Memory
No saved-memory access
Credentials
No connected-account access
Media
No media access
Browser
No browser access

Set up in WhatsApp Business

This skill doesn’t have its own settings screen. Everything it uses is configured in WhatsApp Business.

Related

Works with

The apps, skills and tools WhatsApp Business setup sits next to.

More Business

Get WhatsApp Business setup

It is built into OpenAlly on the clients shown above, no separate skill download.

Get OpenAlly