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Built-in skill

WhatsApp Business setup

Business

Connect a WhatsApp Business inbox, check whether the device and the agent are actually ready, and work out why a message did not arrive.

  • Android — supported
  • iPhone — supported
  • Mac — supported

The setup half, not the answering half. It connects an inbox, says whether a device and an agent are actually ready, and explains why a message did not arrive.

Grant model

How granting works

A skill is a permission you hand to an agent, not a silent preload.

  1. 1Find it in SkillsWhatsApp Business setup is built in, so there is nothing separate to install.
  2. 2Choose who can use itGive the skill only to the agents that need this job, and change that choice whenever you want.
  3. 3Review its accessThis skill does not ask for additional access.

Prompts

Try it with

The quick actions this skill puts in front of you in the app.

  • Connect my businessHelp me connect my business number to WhatsApp Business in OpenAlly.
  • Check my inboxesCheck my WhatsApp Business inboxes and explain anything that needs attention.

Access summary

What it may use

It can tell you a number is connected without ever showing you what connects it. Readiness is readable; the credential behind it is not.

Network
No network access
Files
No file access
Memory
No saved-memory access
Credentials
No connected-account access
Media
No media access
Browser
No browser access

Related

Works with

The apps, skills and tools WhatsApp Business setup sits next to.

More Business

Get WhatsApp Business setup

It is built into OpenAlly on the clients shown above, no separate skill download.

Get OpenAlly